Frequently Asked Questions

Under the Recovery University tab click on Register for Classes and you will see a calendar of all trainings. Also, the calendar can be viewed on the main page of this site. YOU CAN ALSO CLICK HERE to be taken to the registration page.

You can register in two ways for Recovery Trainings. The first is through this website through the Recovery University Tab and then on Register for Classes Page. Simply follow the instructions on the page. Not computer saavy? You can also register for any training by calling the Mecklenburg’s PROMISE Staff Assistant at (704) 525-4398 ext 207.

All individuals with mental health challenges, family members, community members and service providers are eligible to participate in Recovery Trainings. While Recovery Trainings are specific to mental health recovery, the Crisis Education classes have been designed for all audiences in the mental health, addiction and developmental disability continuums.

Training requirements vary by agency so consult with your supervisor. Recovery Trainings, however, are strongly encouraged by the Mecklenburg LME.

There are a total of six modules that make up the Recovery Training series.

Yes. Training modules build on one another, therefore you must take the six trainings in order.

Trainings begin at 8:30AM and end at approximately 4:30PM. There are several breaks throughout the day, including an extended lunch. The trainings contain a great deal of information and therefore require the participant’s attendance throughout. A 15 minute grace period will be granted for extenuating circumstances. All other attendance questions can be answered by calling (704) 525-4398 x209.

That depends on your agency’s requirements. Mecklenburg’s PROMISE does not put a time limit on completing all six trainings. Some participant’s complete them all in two months, others take a year. All six of the modules are offered monthly to accommodate participants’ schedules. Register based on your availability.

Yes. Recovery Trainings satisfy the NC training requirements for 2-5 hours of training related to SMI/SPMI. To qualify, a participant must achieve a 70% or higher on the post-test given after each training. Participants who do so will receive a Certificate of Achievement as well as a Certificate of Attendance that will be mailed directly to your agency. Participants who do not achieve a 70% or higher on the post-test will receive a Certificate of Attendance only and arrangements can be made for that participant to retake the course.

Recovery Trainings are free for all individuals with mental health challenges, family members and community members as well as for all employees of agencies that receive IPRS funding in Mecklenburg County. Agencies that do not receive IPRS funding and provide services in Mecklenburg County, can send one employee to each of the six Recovery Trainings free. If interested in training more than one employee, individual and group rates will apply. For these rates, please contact Mecklenburg’s PROMISE Staff Assistant at (704) 525-4398 ext. 207. Crisis Education classes are free to all participants.

Mecklenburg’s PROMISE has both individual and group rates. If interested, please contact Mecklenburg’s PROMISE Staff Assistant at (704) 525-4398 ext. 207

There are a series of crisis trainings designed specifically for the needs of various individuals.

The series includes:
Two trainings for individuals with mental wellness challenges and/or addiction issues;
Two trainings for service providers and family members in mental health and addiction;
Two trainings for individuals with developmental disabilities and their family members;
Two trainings for service providers in the developmental disability field.

With the Recovery Trainings, the information is universal and specific to mental wellness. The participants’ specific circumstances (provider, family member, person in recovery) does not impact the usefulness of the information provided. Further, to demonstrate the Recovery principle of partnership, participant’s of Recovery trainings include individuals in recovery, alongside service providers, alongside family members and community members. This way, once a participant comes to the training, everyone is a student who offers unique, equal contributions to the learning environment.

When Mecklenburg’s PROMISE received the grant for the Crisis Education series, we were asked to develop curriculum that would be useful for all three disciplines: mental health, addiction and developmental disabilities. During curriculum development, we thought it was important to hear from people from all three disciplines relative to their training needs. Overwhelmingly, we were told that discipline specific curriculum was needed and that the needs of service recipients and their family members is unique to those of service providers. Thus, the trainings were designed with the audience in mind.